Guide to Consultant Follow-up

Continuing our exploration of the sense of belonging at IT services firms, this second part tackles an essential pillar: assignment follow-up. If onboarding lays the foundations for a consultant's engagement, assignment follow-up keeps it going day after day.

‍🔎 Contents

  • The 3 major business challenges
    - Engagement
    - Retention
    - Satisfaction
  • The to-do list for successful consultant follow-up
  • Concrete example
  • DOs & DON'Ts

‍

Right this way👇🏻

Mockup of the Wobee guide to following up with consultants at IT services firms

Consultant follow-up: a necessity for IT services firms

The consultant experience, from onboarding to the end of their assignment, is key to tackling the major HR challenges of IT services firms.

Today, more than half of large and mid-sized IT services firms struggle to retain their talent, with turnover ranging from 20% to 30% in this highly competitive sector.

This guide (in French) takes an in-depth look at the relationship between the consultant on assignment and the company, explaining how attentive, personalized follow-up can strengthen engagement and prevent feelings of isolation and disconnection, especially on long-term assignments.

Potential benefits include:

👉🏻 Talent retention

👉🏻 Improved client satisfaction

👉🏻 Skills development

👉🏻 A stronger company culture

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