Guide to Onboarding in IT Services

What is the state of the employee experience in IT services firms today? Which levers should you pull to engage and retain your consultants? How can you offer them a unique employee experience from onboarding onward? What best practices should you put in place to optimize the consultant experience?

‍🔎 Contents

  • The state of the IT services sector
  • Challenges & issues
  • Is onboarding the solution?
  • 5 best practices for consultant onboarding
  • The to-do list for successful onboarding
  • 2 real-world examples
  • DOs & DON'TS
  • 6 figures to know
  • Going further

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Right this way👇🏻

Mockup of the Wobee guide to onboarding consultants at IT services firms and freelancers

The consultant experience: THE answer to major HR challenges

At Wobee, we firmly believe that the consultant experience, starting with onboarding, remains the key to addressing the HR challenges IT services firms face today.

Today, more than half of large and mid-sized IT services firms report difficulty retaining their talent, and turnover in the sector ranges between 20 and 30%.💡

The promise of an attractive salary is no longer consultants' top criterion: they are looking for a company that will offer them a unique, personalized employee experience.

But in practical terms, what are the major business challenges?

👉🏻 A relentless war for talent

👉🏻 A strong loss of company culture

👉🏻 A high turnover rate

👉🏻 A missing employee experience

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