An intranet doesn't “pay for itself” through a single lever. This guide gives you a defensible method to quantify benefits, costs and cautious assumptions (adoption, realization, ramp-up), with KPIs, economic impacts and a real-world case.
Understand why intranet ROI should be approached as a global view, not a single metric Build a credible “Total Economic Impact”: benefits, costs, risk adjustments Quantify the cost of inaction: time lost, repeated requests, slower onboarding Identify the 4 major economic impacts of an intranet and the right metrics for each Apply a simple 5-step calculation method you can replicate in your own context Tailor the ROI business case by department (Internal Comms, HR, Sales, Customer Service) Present the ROI in an “investment committee” format to make decision-making easierDownload the white paper (in French) now!
